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Three years of network engineering at Orange Business Services

Engineering apprenticeship at Orange Business Services: L2 network support (Cisco, Juniper), SIP voice migration and diagnostic tooling in Python and PERL.

EXP-10Cloud-native build
Client
Orange Business Services
Role
Network Engineer Apprentice
Period
Sep 2016 → Sep 2019
Status
Completed
Stack
CiscoJuniperOneAccessPythonFlaskDockerPERLGit

Context

Three years of apprenticeship in Orange Business Services' Expert Support department, alongside my engineering degree at École des Mines d'Alès. That is where I built my networking foundation, the one that makes the difference today when a Kubernetes cluster needs debugging at L3.

Network support and operations

  • Level 2 network support on Cisco, OneAccess and Juniper equipment.
  • SIP voice migration troubleshooting in support of the national project.
  • Internal trainer on various network technologies.

Tooling and automation

  • Network pre-diagnosis script for after-sales support, written in PERL.
  • Business application to check and fix router/switch configurations: Python, Flask, Docker, Git, PostgreSQL.

Results

  • A solid networking foundation (routing, switching, voice) that underpins all my cloud infrastructure work.
  • Even back then: automate rather than repeat: my first internal tools running in production.

Client website

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